ServiceLink Commercial History

Proven Industry Experience

Steven Iverson, founder of ServiceLink Commercial, began in the cleaning industry at the age of 16 by washing windows and shampooing carpets. At the age of 18, he began a position as Coordinator of Cleaning Services for a large North Eastern commercial developer. After spending 5 years learning what class "A" tenants and management companies look for in a janitorial contractor, he chose to start working in the commercial cleaning industry.

Since then, Steve has worked for some of the industry's largest service providers. His experience ranges from working in markets such as New York City where he opened up over 25 million square feet of commercial cleaning contracts, as well as the Chicago and Washington D.C. markets for another large North Eastern service provider. In doing so, Steve designed the cleaning systems for these markets and became a top service provider. His philosophy has always been to keep the customer's needs first and foremost, as well as creating a fun and successful environment for each and every employee.

Proven Management Experience

ServiceLink Commercial was founded for the sole purpose of redefining how service is offered to the commercial real estate market. The management team that has been formed to produce this result has a strong belief in customer service and employee empowerment. Each employee is taught from day one the goals shared by the team they are joining. Settling for status quo is never an option, nor are the typical excuses of poor service that are often used and relied upon in our industry. We are customer focused which means you are not just one customer of many. We are small enough that each customer directly affects our bottom line, so a consistent service delivery is critical. As a result, we have much more to lose than the big guys and will strive harder to keep you and your tenants satisfied with our service. Owner involvement is the norm and creative thinking is a must in order to keep us ahead of our larger competitors. We will never want to be the "biggest" but will always want to be the "best"